Job ref: TAFF001

Salary: £33,212 per annum    Contractual hours: 35 hours per week (Full time)

We have an exciting opportunity for a highly motivated individual with a passion for delivering high levels of customer service and performance to join our Income team. If you’d like to join a forward-thinking organisation with great benefits and good career opportunities, then we’d love to hear from you.

This pivotal role will help us achieve our vision of providing great homes and services through supporting our tenants to manage their rent and finances effectively, allowing them to thrive in other areas of their lives. The role holder will support the team to provide a proactive and customer focused service that achieves great outcomes for our tenants.  In addition, the post holder must be fluent in  a community language such as Arabic, Somali, Bengali etc and have experience and understanding of the different BAME communities in Cardiff.

You will need to be flexible and able to achieve results as well as be a great team player and colleague. We’re looking for an enthusiastic person to help support the Income Team to overcome challenges, achieve great outcomes and continually improve our services.

We welcome any questions in advance of an application, so please get in touch with Michael Thompson – michael.thompson@taffhousing.co.uk or Lauryn Sturges lauryn.sturges@taffhousing.co.uk, if there’s something that matters to you that we haven’t quite covered.

Apply by sending your CV to careers@taffhousing.co.uk clearly stating the job reference for the post you are applying for.  Please also complete the Equal Opportunities Form by clicking the button below.

 Closing date:  Monday 26th February 2024 at 9am                                          

Interview date: Wednesday 6th March 2024  

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Click here to complete the Equal Opportunity Form