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With Christmas around the corner, we want to let you know our opening hours and how to get help if you need support while our offices are closed.

Our office will closed at 3pm on Wednesday 24th December until the 2nd January.

Wednesday 24 December – Open until 3pm
Thursday 25 December – Closed
Friday 26 December – Closed
Saturday 27 December – Closed
Sunday 28 December – Closed
Monday 29 December – Closed
Tuesday 30 December – Closed
Wednesday 31 December – Closed
Thursday 1 January – Closed
Friday 2 January – Normal hours resume

  • Customer Repairs Team – from 8am
  • General Phoneline – 9am
  • Taff Office Reception- 10am – 3pm
If you need help when we’re closed
  • For any emergency repairs please contact our out-of-hours team on 0800 121 6064
Staying safe during the festive season
  • We hope the season brings you peace and time with people who matter to you. Here’s a few simple tips to keep you and your home safe:
  • Switch off lights and decorations before going to bed or leaving the house
  • Never leave candles burning unattended
  • Keep walkways clear of decorations and gifts to avoid slips and trips
  • Take care outside in icy weather
  • Close curtains at night and wear layers to stay warm
  • Check on neighbours, friends or family if you can

From all of us at Taff, we wish you a safe and Happy Christmas, however you choose to celebrate it, and all the best for the year ahead.