Please do not use this contact form for an emergency. Information on emergency repairs can be found on our safety page.

Media Enquiries

For any Press or Media enquiries please call Grasshopper on 02920 026 834 or fill out the form under the press /media option


All feedback helps us know what you want us to keep doing and what we can do better.

  • We will be professional and respond within a reasonable timescale
  • We will make sure that we deal with your feedback objectively
  • We will let you know the outcome verbally or in writing

I have a missed call, was it from Taff?

If you are ever suspicious about a phone call that claims to be from Taff, please give us a call using our freephone number 0800 121 6064. It’s important you don’t discuss any tenancy details or provide financial information to anyone over the phone unless you are first sure of the identity of the person calling and the purpose for this information.

If you have received a missed call from 02921680132, 02921680171, 02921680177, 02921680192 we encourage you to give us a call back on 0800 121 6064. These numbers are associated with Taff through a product that helps us to provide customer service.

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  • If your cancelling an appointment, if possible, please provide the work order number, who the appointment is with and explain what the appointment is for.
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