We are here to help.

Keeping your home warm, dry and safe is important

The rising cost of living may mean that you are struggling to heat your home. This could cause condensation, making your home damp. We understand the concerns this may cause and if you find it in your home, don’t worry; we’re here to help you and resolve these issues

If you are facing any issues of damp, mould or condensation in your home, do not hesitate to contact us
  • We are responsible for making sure that your home is safe and can keep you warm. By working together, we can ensure that these issues are tackled.

Damp mould and condensation in your home

Damp, mould and condensation in your home can be frustrating, worrying, and make living in your home difficult. It can also worsen some health conditions.

Please do NOT attempt to fix the issue yourself

Did you know that mould is caused by damp and damp is caused by condensation? All three are linked!
  • They’re usually caused when moisture gets into your home from the outside, or through normal, everyday activities like bathing, cooking and  washing- even breathing!
  • If the moisture has no way to get out, condensation, damp and mould can appear.
  • If left untreated it can be unsightly, smelly, and hard to get rid of but if you’ve found damp or mould in your home, please contact us so that we can tackle the issue.

What do we mean by damp, mould and condensation?

Damp refers to the presence of moisture and water in your home.

This often occurs in areas with low airflow such as bathrooms . It can also be caused by problems on the outside of your home, such as a blocked gutter or broken tiles on the roof

It can easily occur without warning and it can have an effect on the structure of your home, as well as impact on your health if not treated.

Mould is a type of fungus that grows in damp, moist conditions, often in areas with poor or low lighting and no ventilation.

Condensation occurs when warm, humid air settles on cold surfaces and appears as water droplets.

This occurs in everyday activities like when you have a hot shower and don’t open a window-you get steamy wet windows.

Where there is a lack of air movement, like in corners, on or near windows or behind furniture and cupboards, this can cause condensation which leads to damp patches and can eventually lead to mould.




  • A white, powdery salt-like substance on outside walls: A sign of rising damp
  • Visible dark patches on walls
  • A musty, damp smell:  A damp room has a musty, distinctive scent. You should open a door and wont be able to mistake it

Walls that are cold to touch: If your internal walls are cold to touch this could be a sign of damp forming. Internal walls should be warm and dry to touch if there is no moisture trapped in them.

  • Discoloration on exterior walls


  • Excessive water droplets on windows or walls: This can be common in colder months, but an excessive amount that never seems to clear is a sign of damp.
  • Lifting or peeling wallpaper: If you find your wallpaper is curling away from the wall, this is likely to be caused by internal moisture and is sign of damp.


Visible Discoloration or Staining: Typically grey, black, green, or bluish

Allergy symptoms, and difficulties breathing: Damp mould and condensation can have an affect on your health and worsen health conditions if not treated properly. Please seek medical attention if there is an immediate risk to you health and contact us straight away to inform us.


  • Avoid putting heating on for short periods of time.
  • Keep your heating on low during the cooler periods
  • This improves air circulation, reducing condensation.