Why rent is going up
The Welsh Government has said social landlords can increase rent by up to 4.3%. This is based on inflation which is the rising prices of things like goods, services and energy.
How we decide your rent
We check these things to keep rent fair:
- Welsh Government rules
We follow the rules about how much rent can go up. - Affordability
We check our rents against local incomes to make sure they remain affordable for most people. We do this using an “affordability framework” - Property type and size
Different homes cost different amounts. For example, a block of flats with 8 homes might cost more to look after than a block with 4 homes, because there are more shared spaces to clean and maintain. We look at each home and its size to make sure the rent is fair for everyone
- Service Charge
Some homes have extra costs for things like cleaning, lighting or looking after shared spaces. This is called a service charge. We check these costs every year.
You can find out more about your service charge here
What your rent pays for and why it’s increasing
Your rent helps us pay for things that help keep your home safe and comfortable. This includes:
- Repairs to fix and look after your maintenance
- Keeping homes safe, warm and energy efficient
- Provide services and support
- Build new affordable homes
As the costs of most of things have gone up, we need to make sure we can meet these costs and continue to support you, keep your home safe and build more homes for people who need them.
If you are worried about rent
We know rent changes can be worrying. We are here to support you and we promise to:
Not evict anyone who may be struggling to pay rent
- Not evict anyone who may be struggling to pay rent
- Give support and advice if you are finding it hard to pay
- Help you find money support, such as benefits or grants
- Set up payment plans to help you manage your rent if you need it
- Listen and talk with you – please tell us early if you are worried
We are here to help
You are not alone. Please contact us if you need help.
If anything isn’t clear or you want to talk about your rent increase, please contact us on 02920 259100 (Option 2)
If you want to talk with someone who can provide support with money worries or budgeting, you can talk to our Community Inclusion Team. They are here to support you and can be contacted at 02920 259100.
