Davies Contractors Ltd announced as new contractor to support our repairs and maintenance services
Repairs and maintenance are the most important services we provide to you. That’s why we’re pleased to confirm that from the 7th of April 2025, Davies Contractors will be working alongside our in house-repairs team to help support our repairs and maintenance service.
What this means for you
While most of this work will continue to be carried out by our in-house repairs team, Davies Contractors will help us deliver:
- Out of hours emergency repairs
- Day-to-day repairs – when our repairs team is at full capacity
- Void property works – getting homes ready for new tenants
- Planned maintenance works – roofs, fencing and larger repairs
Do I need to do anything differently?
No, you’ll report repairs as you usually do. The only change is that some repairs and maintenance work may now be completed by Davies contractors.
About Davies Contractors
Based in South Wales, Davies Contractors is a family-run construction, repairs and maintenance business dedicated to social housing. They provide a wealth of experience, knowledge, and value for money when delivering projects.
Davies Contractors has a strong record of working with housing providers to deliver high quality repairs, void property works, and planned maintenance. They are committed to making sure homes are safe, well-maintained and in good condition.
This is a big contract for both Taff and Davies Contractors as we continue to improve our services and ensure tenants benefit from reliable and high-quality repairs.
For more information on Davies Contractors, click here
Frequently Asked Questions
- Will this change how I report a repair? – No, please continue to report repairs in your usual way.
- Will I know if my repair is being handled by Davies Contractors – Yes, if Davies Contractors are handling your repair, we’ll let you know beforehand, so you’re aware of who will be attending.
- Will this change how quickly repairs are done? – The aim of this partnership is to ensure response times are in line with customer expectations. During busy periods, and for emergency or out of hours repairs the partnership will ensure target timescales are met.
- Will the quality of repairs and maintenance work change? – No, we have set clear service standards to make sure all repairs and maintenance work-either completed by our in-house team or the contractor meet the same standards.